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Privacy Policy

Effective Date: October 18, 2025

Welcome to That Too ("We"). We are committed to protecting your privacy. This policy explains what information we collect when you visit our website, commission a project, or contact us, and how we use that information.

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1. Information We Collect

We only collect information necessary to fulfill your orders, provide services, and communicate with you.

A. Personal Information (Provided by You): When you place an order, request a commission, or contact us, you voluntarily provide us with:

  • Contact Details: Your name, email address, shipping address, and phone number.

  • Commission Details: Specific measurements, design preferences, personal stories, or photos related to your custom project (used only for the creation of your unique item).

  • Communication Records: Copies of emails or messages exchanged regarding your order or inquiries.

B. Payment Information: We do not store your full credit card details. All payment transactions are securely handled by trusted third-party payment processors (such as Stripe or PayPal). We only receive confirmation that a payment has been successfully made.

C. Technical Information (Website Usage): Like most websites, we automatically collect data related to your browsing activity, such as:

  • Your IP address, browser type, and operating system.

  • Information about how you use our site (e.g., pages viewed, time spent on pages). This data helps us improve our website design and performance.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Your Order: To process payments, create your custom item, and ship the product to you.

  • Communication: To update you on your commission status, respond to your inquiries, and seek clarification on project details.

  • Service Improvement: To analyze website traffic and client needs so we can refine our service offerings and website layout.

 

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We only share your data as necessary to run the business:

  • Shipping Providers: We share your name and shipping address with carriers (e.g., USPS, FedEx) to deliver your order.

  • Payment Processors: We share transaction data with secure third-party payment processors to complete your financial transactions.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.

 

4. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or modification. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Commission details (measurements, design notes) are kept on file to facilitate future custom orders.

 

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correct/Update: Ask us to correct any data you believe is inaccurate or incomplete.

  • Delete: Request that we delete your personal data (this does not include data we are required to keep for administrative, legal, or security purposes).

 

6. Contact Us

If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at.

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